Operational excellence resources are a compilation of articles from Senior Living Executive magazine that help senior living professionals learn from their colleagues' successes and missteps. 4/29/2013
Award Programs, Best of the Best Awards, Featured Magazine Articles, Senior Living Executive
ALFA's annual awards competition shows that residents and families are the real winners.
4/29/2013
Featured Magazine Articles, HR Systems & Processes, Senior Living Executive, Staffing
Scheduling employees for work shifts requires an excruciating balancing act between meeting employee preferences, ensuring coverage, and adhering to b...
4/29/2013
Acceptance and retention policies and procedures hinge mostly on regulations today but will likely evolve further to reflect rising resident acuity.
3/27/2013
Featured Magazine Articles, Science and Technology, Senior Living Executive
What was most important to you in seeking a senior housing management software solution? Experts share.
3/27/2013
Featured Magazine Articles, Partnerships, Real Estate Investment Trust (REIT), Senior Living Executive
Big deals by big REITs was the major theme for senior living growth in 2011, and that trend continued throughout 2012. But then smaller REITs became a...
3/27/2013
Featured Magazine Articles, Knowledge Management, Senior Living Executive, Social Media
At sites like Caring.com, Yelp!, and others, consumers have an open invitation to speak their piece, and they do. Reviews can provide insight into wha...
3/27/2013
Executives from throughout the industry share their top needs and wants in regards to marketing and lead management software.
3/27/2013
ALFA Conference & Expo, ALFA Events, Featured Magazine Articles, Senior Living Executive
After rising through the ranks at Four Seasons, ALFA Conference Keynoter Jim FitzGibbon knows a thing or two about leadership and ambition. Don't miss...
2/1/2013
Accountable Care Organizations (ACO), Clinical Quality and Quality Care Delivery, Featured Magazine Articles, Partnerships, Senior Living Executive
With both savings and penalties on the line, ACOs and senior living partner to improve resident health and quality of life.
2/1/2013
Featured Magazine Articles, Lead Generation, Sales Process, Senior Living Executive
Researchers dig into families’ and seniors’ motivations for choosing senior living, what really makes them tick, and how sales are, ultimately, gained...
2/1/2013
Accountable Care Organizations (ACO), Clinical Quality and Quality Care Delivery, Featured Magazine Articles, Partnerships, Senior Living Executive
Senior living providers have been reducing hospital readmissions for some time. Now, it’s time to tell hospitals about it.
2/1/2013
A classic HBR article sheds insight on the difficult role of middle managers. These leaders, who may serve as community executive directors, clinical ...
11/1/2012
Award Programs, Featured Magazine Articles, Land/Site Development, Physical Plant, Senior Living by Design, Senior Living Executive, Space Planning and Design
2012 award winners adopt more contemporary designs and embrace indoor/outdoor living.
11/1/2012
Featured Magazine Articles, Furnishings, Green Living, Land/Site Development, Physical Plant, Property Management, Senior Living Executive, Space Planning and Design
Five architectural and interior design trends are changing how senior living communities look, feel, and serve the people who call them home.
11/1/2012
Brand Strategy, Executive Focus Group, Featured Magazine Articles, Growth Strategies, Investment To Grow, Senior Living Executive, Strategy
The visionaries behind six highly successful senior living companies share a common characteristic: compassion.
11/1/2012
Featured Magazine Articles, Lead Generation, Marketing Strategy, Sales Process, Senior Living Executive
It’s been said that you can’t manage what you can’t measure. When it comes to sales and marketing, senior housing executives are at an advantage in th...
11/1/2012
Executive Focus Group, Lead Generation, Marketing Strategy, Sales Process, Senior Living Executive, Technology Infrastructure
Senior Living Executive Asks… Benchmarking marketing data in senior living is exceedingly difficult with each company tracking leads, inquiries, calls...
9/1/2012
Acquisitions, Featured Magazine Articles, Growth Strategies
Slowly but surely, North American operators troll international markets, but it’s hardly easy going
9/1/2012
cheatsheet, Facts and Figures, Featured Magazine Articles, Research
Broad-spectrum data shows a stable industry with room for growth, but challenged by high expenses, changing resident demands, and high turnover
9/1/2012
Featured Magazine Articles, Lead Generation, Marketing Strategy, Senior Living Executive, Technology Infrastructure
How to ensure someone finds your first, before being influenced or distracted by your competitors.
9/1/2012
Competitive Positioning, Featured Magazine Articles, Marketing Strategy, Sales Process, Senior Living Executive
Offering tangible value and communicating it with sophisticated simplicity puts you in position to command the appropriate price for your units.
9/1/2012
Executive Focus Group, Medication Technology & Informatics, Science and Technology, Senior Living Executive, Technology Infrastructure
While people remain the most vital resource for any senior living provider, the technology that supports them helps ensure solid performance.
7/16/2012
Executive Team Development, Featured Magazine Articles, Organizational Culture, Senior Living Executive
Eileen Bennett, executive director of Brandywine Senior Living at Fenwick Island in Selbyville, Delaware, grew up in a family of nurses. She chose to ...
7/16/2012
Brand Strategy, Branding, Competitive Positioning, Featured Magazine Articles, Senior Living Executive
Emerging niche communities target seniors in very distinctive groups–from faith group to hobbies to income level.
7/16/2012
Featured Magazine Articles, Knowledge Management, Life Safety, Risk Management, Science and Technology, Senior Living Executive, Technology Infrastructure
Integrating social networking, smartphones, software, and building design into emergency preparedness plans.
7/16/2012
Accountable Care Organizations (ACO), Clinical Quality and Quality Care Delivery, Featured Magazine Articles, Managed Risk, Medication Management, Senior Living Executive
ACOs, regulatory requirements, consistency of care, medication management, and more drive adoption of electronic health records.
7/16/2012
Brand Strategy, Featured Magazine Articles, Lead Generation, Marketing Strategy, Sales Process, Senior Living Executive
With 80 percent of leads lost over the phone, it’s time for sales professionals to rethink their strategies.
7/16/2012
Career Resources, Executive Focus Group, Senior Living Executive, Staffing
Senior Living Executive Asks…What are your top three secrets for finding great nurses committed to serving seniors?
5/8/2012
Award Programs, Best of the Best Awards, Business, Featured Magazine Articles, Senior Living Executive
Plenty of notable new ideas were found amid the 80 submissions for the sixth-annual awards program, which honors best practices and initiatives that a...
5/8/2012
Acquisitions, Featured Magazine Articles, Partnerships, Real Estate Investment Trust (REIT), Senior Living Executive
The past year has been called by many in the senior living business “The Year of the REIT,” because REITs rushed in where private equity lenders feare...
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