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Operational Excellence Strategies

Operational excellence resources are a compilation of articles from Senior Living Executive magazine that help senior living professionals learn from their colleagues' successes and missteps.

3/1/2014
Acquisitions, Business, cheatsheet, Engage, Featured Magazine Articles, Land/Site Development, Partnerships, Property Management, Real Estate, Real Estate Investment Trust (REIT), Senior Living Executive
Senior living was on a roll in 2013. True, the sector outshone most real estate types through the recession, but financing sources were chiefly REITs,...
3/1/2014
cheatsheet, Executive Focus Group, Featured Magazine Articles, Knowledge Management, Science and Technology, Senior Living Executive, Technology Infrastructure
It’s not too late to improve your digital well-being and keep information thieves at bay. 1. Determine whether your company is a HIPAA-covered entity....
3/1/2014
How several senior living providers are partnering with health-care organizations for referrals and improved outcomes
3/1/2014
Competitive Positioning, Featured Magazine Articles, Lead Generation, Marketing Strategy, Sales Process, Senior Living Executive, Strategy
Five big trends dominating marketing and resident referral solutions for senior living
3/1/2014
ALFA Conference & Expo, Engage, Featured Magazine Articles, Senior Living Executive, Senior Living Industry Events
Impressive lineup of keynote speakers promises an event you won’t soon forget
1/1/2014
Career Resources, Executive Team Development, Featured Magazine Articles, Human Resources, Professional Development, Senior Living Executive, Staff Performance, Staff Retention, Staffing & Performance
From complicated metrics to simple observations about what a resident is or isn’t eating, senior living providers use a range of measures to evaluate ...
1/1/2014
Failure to plan for media inquiries can mean the difference between a balanced story and one that damages your business.
1/1/2014
Jacks of all trades and overseers of everything, COOs represent where the buck stops. Several of these leaders recently pondered a few of the business...
1/1/2014
Assisted Living, Featured Magazine Articles, Resident Engagement, Senior Living Executive, Senior Living Options, Wellness Program
Companies will face challenges in balancing the champagne desires of a boomer audience that hasn’t planned for retirement. Hard data is emerging on th...
11/1/2013
Featured Magazine Articles, Furnishings, Green Living, Land/Site Development, Physical Plant, Property Management, Security, Senior Living by Design, Senior Living Executive, Space Planning and Design
Second-annual competition reflects changing consumer lifestyle preferences
11/1/2013
Brand Strategy, Competitive Positioning, Consumer Intelligence, Featured Magazine Articles, Growth Strategies, Investment To Grow, Lead Generation, Marketing Strategy, Sales Process, Senior Living Executive, Strategy
A strong sales and marketing team can give a solid senior living company a distinct competitive advantage. Beyond driving revenue, how you reward your...
11/1/2013
Featured Magazine Articles, Knowledge Management, Life Safety, Medication Technology & Informatics, Science and Technology, Senior Living Executive, Technology Infrastructure
New features allow caregivers to respond to alarms, track residents (as well as colleagues), and collect data from smartphones and other mobile device...
10/1/2013
Featured Magazine Articles, Partnerships, Real Estate Investment Trust (REIT), Senior Living Executive
With favorable metrics for investment, providers can expect more capital sources, developers, and new operators to eye the sector.
10/1/2013
Dining, Featured Magazine Articles, Senior Living Executive, Value-Added Amenities and Services
Senior living dining services share similarities with other businesses, especially when it comes to maximizing food quality while maintaining expenses...
10/1/2013
Featured Magazine Articles, Investment To Grow, Sales Process, Senior Living Executive
Whether an operator is looking to snatch up a small operator or a small operator is looking to sell, consider what goes into setting that price.
10/1/2013
Featured Magazine Articles, Knowledge Management, Medication Technology & Informatics, Science and Technology, Senior Living Executive, Technology Infrastructure
Today’s operational software solutions offer more benefits, bells, and whistles than ever before, but is it enough for operators with complex needs?
7/4/2013
Some are movers and shakers. Some work quietly in the background. Whatever their role, this year’s ALFA Hero Award winners are helping to shape the fa...
7/4/2013
With the number of people 65 and older with memory-impairing diseases expected to explode by 2050, providers are creating new person-driven care appro...
7/4/2013
Career Resources, Featured Magazine Articles, Professional Development, Senior Living Executive
Assisted living EDs take home a median of $80,358 in today’s market, but is that enough to keep the best on board in a competitive market for talent?
7/4/2013
ALFA Conference & Expo, ALFA Events, Featured Magazine Articles, Senior Living Executive
Attendees of the ALFA 2013 Conference & Expo left Charlotte, North Carolina, after three full days of inspiration, armed and ready for another year ad...
4/29/2013
Award Programs, Best of the Best Awards, Featured Magazine Articles, Senior Living Executive
ALFA's annual awards competition shows that residents and families are the real winners.
4/29/2013
Featured Magazine Articles, HR Systems & Processes, Senior Living Executive, Staffing
Scheduling employees for work shifts requires an excruciating balancing act between meeting employee preferences, ensuring coverage, and adhering to b...
4/29/2013
Acceptance and retention policies and procedures hinge mostly on regulations today but will likely evolve further to reflect rising resident acuity.
3/27/2013
What was most important to you in seeking a senior housing management software solution? Experts share.
3/27/2013
Featured Magazine Articles, Partnerships, Real Estate Investment Trust (REIT), Senior Living Executive
Big deals by big REITs was the major theme for senior living growth in 2011, and that trend continued throughout 2012. But then smaller REITs became a...
3/27/2013
Featured Magazine Articles, Knowledge Management, Senior Living Executive, Social Media
At sites like Caring.com, Yelp!, and others, consumers have an open invitation to speak their piece, and they do. Reviews can provide insight into wha...
3/27/2013
Executives from throughout the industry share their top needs and wants in regards to marketing and lead management software.
3/27/2013
ALFA Conference & Expo, ALFA Events, Featured Magazine Articles, Senior Living Executive
After rising through the ranks at Four Seasons, ALFA Conference Keynoter Jim FitzGibbon knows a thing or two about leadership and ambition. Don't miss...
2/1/2013
With both savings and penalties on the line, ACOs and senior living partner to improve resident health and quality of life.
2/1/2013
Featured Magazine Articles, Lead Generation, Sales Process, Senior Living Executive
Researchers dig into families’ and seniors’ motivations for choosing senior living, what really makes them tick, and how sales are, ultimately, gained...
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