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Operational Excellence Strategies

Operational excellence resources are a compilation of articles from Senior Living Executive magazine that help senior living professionals learn from their colleagues' successes and missteps.

5/1/2015
CEO, cheatsheet, Engage, Featured Magazine Articles, Membership
Both industry veterans and new generation leaders reflect on the relatively young businessí rich history, as ALFA celebrates its 25th year.
5/1/2015
ALFA Conference & Expo, Award Programs, Best of the Best Awards, cheatsheet, Featured Magazine Articles, Human Resources, Resident and Family Services, Strategy
Ninth-annual ALFA program offers shining examples of the creativity and commitment to residents exhibited by todayís senior living companies.
5/1/2015
Featured Magazine Articles, Regulatory Compliance, Risk Management
Step too close to the regulations and you might get burned, say experts. No one wants to be on the wrong side of a $1.5 million penalty.
3/1/2015
While the growth ranges from big to small to unchanged, providers and REITs alike report big plans for 2015.
3/1/2015
ALFA Conference & Expo, Engage, Featured Magazine Articles, Membership
World-class speakers offer thought-provoking ideas and innovative discussions.
3/1/2015
Senior livingís legislative push for 2015 focuses on issues that protect residentsí independence, choice, and dignity.
1/1/2015
Whether itís a new corporate identity or more deliberate articulation of value, your brand can better connect your business to your core audience
1/1/2015
Brand Strategy, Featured Magazine Articles, Marketing Strategy, Sales Process, Senior Living Executive
Marketing professionals focus on strategies with the most impact, better leveraging the tools at hand
1/1/2015
How third-party care providers, like rehab and home health, work with senior living companies to improve resident care and decrease hospital readmissi...
7/1/2014
Competitive Positioning, Featured Magazine Articles, Investment To Grow, Lead Generation, Senior Living Executive, Strategy
Independent living and 55+ communities attract seniors traveling along the care continuum, offering either affordable or increasingly upscale options,...
7/1/2014
Clinical quality executives say communication, including truly getting to know residents and their stories, makes all the difference in resident and f...
7/1/2014
Changing attitudes about aging and a more educated consumer drive more diverse and flexible resident-focused offerings.
7/1/2014
ALFA, ALFA Conference & Expo, ALFA Events, Engage, Featured Magazine Articles, Membership, Senior Living Executive, Senior Living Industry Events
Attendees learned about new services, environments, technologies, research, and best practices during four-day event in Phoenix.
5/1/2014
Executive Talent Management, Featured Magazine Articles, HR Systems & Processes, Human Resources, Human Resources and Organizational Development, Senior Living Executive, Staffing & Performance
From cherry-picking the best minds in the business to using electronic recruiting tools and taking the time to do it right, senior living HR professio...
5/1/2014
Featured Magazine Articles, Knowledge Management, Life Safety, Medication Technology & Informatics, Science and Technology, Senior Living Executive, Technology Infrastructure
Having embraced technologies for caregiving, marketing, and security for some time now, senior living providers jump to the next level with more sophi...
5/1/2014
ALFA, Award Programs, Best of the Best Awards, Engage, Featured Magazine Articles, Senior Living Executive
Eighth-annual awards program draws 100 entries, with an overwhelming number focused on accountability to resident quality of life and accountability t...
3/1/2014
Acquisitions, Business, cheatsheet, Engage, Featured Magazine Articles, Land/Site Development, Partnerships, Property Management, Real Estate, Real Estate Investment Trust (REIT), Senior Living Executive
Senior living was on a roll in 2013. True, the sector outshone most real estate types through the recession, but financing sources were chiefly REITs,...
3/1/2014
cheatsheet, Executive Focus Group, Featured Magazine Articles, Knowledge Management, Science and Technology, Senior Living Executive, Technology Infrastructure
Itís not too late to improve your digital well-being and keep information thieves at bay. 1. Determine whether your company is a HIPAA-covered entity....
3/1/2014
How several senior living providers are partnering with health-care organizations for referrals and improved outcomes
3/1/2014
Competitive Positioning, Featured Magazine Articles, Lead Generation, Marketing Strategy, Sales Process, Senior Living Executive, Strategy
Five big trends dominating marketing and resident referral solutions for senior living
3/1/2014
ALFA Conference & Expo, Engage, Featured Magazine Articles, Senior Living Executive, Senior Living Industry Events
Impressive lineup of keynote speakers promises an event you wonít soon forget
1/1/2014
Career Resources, Executive Team Development, Featured Magazine Articles, Human Resources, Professional Development, Senior Living Executive, Staff Performance, Staff Retention, Staffing & Performance
From complicated metrics to simple observations about what a resident is or isnít eating, senior living providers use a range of measures to evaluate ...
1/1/2014
Failure to plan for media inquiries can mean the difference between a balanced story and one that damages your business.
1/1/2014
Jacks of all trades and overseers of everything, COOs represent where the buck stops. Several of these leaders recently pondered a few of the business...
1/1/2014
Assisted Living, Featured Magazine Articles, Resident Engagement, Senior Living Executive, Senior Living Options, Wellness Program
Companies will face challenges in balancing the champagne desires of a boomer audience that hasnít planned for retirement. Hard data is emerging on th...
11/1/2013
Featured Magazine Articles, Furnishings, Green Living, Land/Site Development, Physical Plant, Property Management, Security, Senior Living by Design, Senior Living Executive, Space Planning and Design
Second-annual competition reflects changing consumer lifestyle preferences
11/1/2013
Brand Strategy, Competitive Positioning, Consumer Intelligence, Featured Magazine Articles, Growth Strategies, Investment To Grow, Lead Generation, Marketing Strategy, Sales Process, Senior Living Executive, Strategy
A strong sales and marketing team can give a solid senior living company a distinct competitive advantage. Beyond driving revenue, how you reward your...
11/1/2013
Featured Magazine Articles, Knowledge Management, Life Safety, Medication Technology & Informatics, Science and Technology, Senior Living Executive, Technology Infrastructure
New features allow caregivers to respond to alarms, track residents (as well as colleagues), and collect data from smartphones and other mobile device...
10/1/2013
Featured Magazine Articles, Partnerships, Real Estate Investment Trust (REIT), Senior Living Executive
With favorable metrics for investment, providers can expect more capital sources, developers, and new operators to eye the sector.
10/1/2013
Dining, Featured Magazine Articles, Senior Living Executive, Value-Added Amenities and Services
Senior living dining services share similarities with other businesses, especially when it comes to maximizing food quality while maintaining expenses...
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