The ALFA Best of the Best awards
recognize innovative new programs and services that are creating the
future of senior living. Awards are given in eight categories
of operational excellence; both senior living provider companies and
companies offering products and services to senior living communities
may enter. ALFA also recognizes unique programs as Programs to
Spotlight or Programs to Watch. Learn more about the Best of the Best awards.
View the full list and description of the:
2012 Best of the Best
RESIDENT HEALTH & WELLNESS
Communities, based in Charlotte, NC, won for Purpose-based
Wellness, a portfolio of unique resident-centered programs being piloted
individually at 11 different Senior Living Communities’
residences. Each program focuses on a specific area of
wellness or disease management, such as Muscles in Motion for seniors
living with Parkinson’s disease or COPD Cops for residents managing
symptoms of chronic obtrusive pulmonary disease.
SUPPORTING RESIDENTS & FAMILIES
Corp., based in Chicago, won for Brain Health University, a
comprehensive educational program that mimics an academic curriculum
offering credited classes and a graduation ceremony. Residents
who typically avoided activities and programs are now some of the most
engaged in Brain Health University.
RESIDENT DINING EXPERIENCE
Living, based in Brentwood, Tenn., is being honored for Menu
Manager 8.0, a pre-planned 13-week menu cycle for Brookdale communities
that includes customization for seasonality, regional availability of
food, and nutritional requirements set forth by the FDA. Each
Brookdale community has the flexibility to modify menus based on
Pathway Senior Living,
based in Des Plaines, Ill., joined with Yardi Systems of Santa Barbara,
Calif., to significantly simplify and automate management of Medicaid
billing for Pathway communities offering a Medicaid option.
Medicaid billing and coding is a complex process. The
Pathway/Yardi Medicaid billing solution reduces the amount of time and
effort applied to this function and provides a greater assurance of
accuracy across state Medicaid programs.
RISK MANAGEMENT & INJURY REDUCTION
Emeritus Senior Living,
based in Seattle, won for its Staff Safety Education Campaign designed
for today’s workforce. Choosing an infomercial format for this
educational DVD series, Emeritus not only instructs its staff on
safety, but sells it, too. Emeritus is already experiencing
decreases in workplace injury due to the infomercials and other
SALES & MARKETING
Five Star Senior
Living, based in Newton, Mass., is being honored for its Step
Up to the Plate Manager on Duty campaign. The company
formalized a campaign to empower and train the community management team
and front desk staff to address resident, family and staff needs when
the executive director is unavailable. Each Five Star
community now has a special toolbox of information and training
resources to ensure the Manager on Duty has everything he or she needs
to get the job done effectively.
HUMAN RESOURCES & STAFF DEVELOPMENT
Emeritus Senior Living,
joined by Aegis Living, Leisure
Care and Merrill Gardens,
collaborated with Washington
State University School of Hospitality Business Management to
develop and teach a semester-long class focused on senior living
management to college juniors and seniors. Through both
classroom lecture and site visits, students are able to explore an area
of career opportunity most never even knew existed. The class
grew from 14 students in the first semester to 36 students in the second
semester due to its popularity. The four companies are
looking at ways to grow the class with the university.
PHYSICAL PLANT & ENVIRONMENTAL
Living, based in Irvine, Calif., won for P.U.R.S.E.
(Purchasing, Savings and Efficiencies), a centralized purchasing program
to reduce waste and overall expense, while improving quality of service
to communities, staff and residents. Since introducing the
program, Silverado has seen strong savings and staff buy-in due to a
coordinated and focused campaign.
Winners and runners-up in each category are recognized in the May/June issue of Senior Living Executive magazine
The winning best practices will be recognized at COMMUNITY
2012, the ALFA Conference and Expo, May 16-18, in Dallas. Learn more
about this gathering of senior living executives at alfa.org/conference.