The Social Security Administration is doing away with offering printouts and benefit verification information at its field offices beginning in February.
The agency says it is making the change to meet increasing demands for services while its budget has been cut by more than $1 billion in each of the last three years. It will continue to offer the services if requested until April.
The SSA says it has invested in technology offering “more convenient, cost-effective and secure” options for customers to obtain services without visiting a local office.
Employers, Departments of Motor Vehicles and other bodies requiring Social Security Number verification can obtain the information in real time or overnight using online government services such as E-Verify and Social Security’s Business Services online, according to the SSA.
Beneficiaries and recipients needing a benefit verification letter can get one immediately by registering for a special online account at www.socialsecurity.gov/myaccount or via the mail by calling a toll-free number, 800-772-1213.
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The Social Security Administration has decided to delay implementation of previously announced changes to services at its field offices.