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Creating More Intuitive Technology To Serve Residents

A 2012 Best of the Best Program to Watch, CATIE delivers information through an easy to use touch screen. Created by Status Solutions, the program produces a straight forward way for communities to leverage technology to better serve residents.

ALFA 2012 Best of the Best Program to Watch

While some seniors are not that comfortable learning their way around a new computer or the Internet, they’re probably comfortable using an ATM. Status Solutions has come up with a multimedia application for in-room use that operates in much the same way.

CATIE delivers information through a simple touchscreen, serving as a two-way intercom, message center, electronic bulletin board, and concierge. It allows residents to interact, stay informed and engaged in the community, and keep in touch with families. “This type of self-service is a megatrend,” says Mike MacLeod, president of Status Solutions. “Whatever it is you want done, you should be able to push a few buttons and make it happen. That’s the nature of self-service.”

Two senior living communities in North Carolina have served as early adopters to see how CATIE can serve as a differentiator for communities as well as an amenity for residents.

The above best practice was recognized as an ALFA 2012 Best of the Best Program to Watch. Do you have a best practice, product, service or solution at your community or company that is advancing excellence in senior living? ALFA is now accepting nominations for the ALFA 2013 Best of the Best Awards. Visit alfa.org/bestofthebest to read more best practices and to nominate a program

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