Silverado Senior Living’s strategic packaging of hardware, software and wireless communications to improve communications among staff at its communities earned it recognition as an ALFA 2012 Best of the Best Program to Spotlight.
ALFA 2012 Best of the Best Program to SpotlightWhat started as a quest to do away with the noise of two-way nurse call radios in Silverado Senior Living’s memory care communities has led to the invention of a small, lightweight, portable phone device that gives staff all-in-one control over all communication and security systems. To create the device, Silverado brought together four separate vendors—Code Alert, Emergin, Shoretel, and Ascom—to harness existing technologies and make them compatible. Unlike radios, the device enables nurses and others to have private conversations, send text messages to the team, eliminate multiple responses to calls for assistance, and receive security alerts instantaneously.
“What we have is cutting edge, and being in total control, I think there’s just so much stress-level relief on caregivers,” says Stan Tanabe, senior director of plant services. “They can monitor windows, doors, the nurse call system, the wander management system—everything— with this one single device.”
The above best practice was recognized as an ALFA 2012 Best of the Best Program to Spotlight. Do you have a best practice, product, service or solution at your community or company that is advancing excellence in senior living? The Call for Nominations for the ALFA 2013 Best of the Best Awards will begin in November. Visit alfa.org/bestofthebest to read more best practices
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